Food & Beverage
Casinos
HOTEL & LEISURE
ONSITE IN THE NEWS
Have the right people create policy. “In many companies we consult, these policies are set by an IT person,” notes James Sinclair, principal of OnSite Consulting, a hospitality industry consulting firm that specializes in helping financially troubled companies regain profitability. “I’m a big believer that these should be management decisions.” Top management should set mobile communications policy, with input from legal counsel.
James Sinclair, said that marketing to gay and lesbian tourists made sense.
“This gives us a competitive advantage against our neighbors in L.A.,” Sinclair said. Not only that, he said, but the campaign offers gay and lesbian tourists a destination where they can feel welcome. “Why wouldn’t they come to see what it is like to be in a city of equal opportunity?”
Dozens of high-end shopping centers across the country have added elegant dining during the past few years, and it’s worked when the restaurants are as swanky as the stores. Malls want the new customers, and restaurateurs want the critical mass of prospective diners.
Like the slew of retail companies that offer 100-calorie, portion-controlled products to consumers, a handful of quick-serve operators are also jumping on the trend. But so far most chains have restrained from such a “better for you” marketing gambit and, in fact, show little inclination to back away from a recession-proof emphasis on volume as value.
“Competition is always a good thing. It forces innovation, better pricing and more amenities,” says James Sinclair, President of night life specialists OnSite Consulting, commenting on Nazarian’s new club. “In the end, it benefits the consumer.”
About Us
OnSite Consulting is a nationwide consulting and management company providing services to the hospitality industry, focusing primarily on Casinos, Hotels, Food & Beverage and Leisure Facilities.
Across the hospitality sector, OnSite Consulting completes business turnaround, insolvency and concept repositioning to our clients. We implement immediate strategies and provide short, medium and long term strategies to bring a business back to immediate profitability and ensure long term sustainability. From celebrity chefs, boutique hotels and local card houses to nationwide quickserves, 300 unit hotel chains and Vegas casinos, our results and track record make us the leader in our field.
From The Blog
- Inc. Magazine | Will Your Texting Policy Stand Up in Court?
By James Sinclair - February 4, 2010 - Employee Share Option Schemes | The Next Big Thing In Management
By James Sinclair - January 28, 2010 - Restaurant Consulting | Wake Up | Your Customer Does All The Work!
By James Sinclair - December 17, 2009 - Hotel Consulting | Why Mass Market and Generic Appeal Can Be The Strategy For The “Cheap Hotel Rooms” Epidemic
By James Sinclair - December 14, 2009 - Casino Consulting | The Real Reason Casinos Lose Money (staffing)
By James Sinclair - December 3, 2009
Value Add Services
From a profitable unit that is not maximizing its potential to an insolvent unit – the fundamental principles to improving or solving the problem remain constant and our breadth of experience, talent and ability to make it happen. As full scale business consultants, our scope of services is focused on economics and an analysis approach to business turnaround to create profitability, growth and ROI. As well as our core services, we also offer value add services that complement our service provision to customers such as Brain Lease and NPP.
The Three Key Steps
Evaluation: We analyze and review every dollar spent to discover the costs centers, where savings can be made, key revenue drivers and where your profits could be better maximized.
Planning: Having identified the problems, we put together a meticulous plan for solving them, leaving no stone unturned.
Execution: We right the wrongs. We ensure management are self sufficient. We leave a better business behind.
